Frequently asked questions

Installing and updating

Can I try Maison before publishing it?

Yes. A theme added to your theme library isn't visible to customers until you publish it. Set it up and preview it freely. See Installing the theme.

Will I lose my settings when I update the theme?

No, for an update from the Theme Store: Shopify carries your settings, sections, and content over to the new version. However, code changes and text edited through Edit default theme content aren't carried over. See Updating Maison.

How do I find out my version of Maison?

In the theme editor, open the ... menu at the top left, then click Theme info.

Appearance

How do I change fonts?

Theme settingsTypography: Heading font and Body font. There's no per-section font, so your store stays consistent. See Typography.

How do I change a button's color?

The main button's color is the Accent (and Accent text) of the section's color scheme. Edit the scheme in Theme settingsColors, or assign a different scheme to the section. See Colors.

How do I make buttons rounded or square?

Theme settingsButtons and fieldsControl shape: Square, Soft, or Pill. Images and cards always keep square corners.

Why is there no global "button style" setting?

Because a button's style expresses what it commits to: the main action is always solid, an alternative is outlined, and a low-key next step is underlined. A global setting could make the "Add to cart" button less visible than a secondary link. For buttons you place yourself, you can set the style block by block.

Why is a gray illustration showing on my store?

It's the placeholder illustration for an empty slot: an image, collection, product, or blog hasn't been chosen in a section. It's intentionally shown on your live store too, so you can spot the missing setting. Fill it in or hide the section.

Header and navigation

Why isn't my transparent header working?

The first section on the page must be a Hero with at least one slide, and the template must be checked (home page) or listed in Also transparent on these templates. See Transparent header.

How do I create a mega menu?

Create a three-level menu in Online StoreNavigation. As soon as a child item has its own child items, the panel becomes a mega menu. See Menus and mega menu.

My menu turned into a menu icon on desktop. Why?

The items no longer fit on a single line. Shorten the labels, reduce how many there are, or choose the Middle left or Top centre logo position.

I can't see the country or language selector.

You need at least two countries in your markets (or two published languages). On mobile, the selectors are at the bottom of the menu drawer. See Languages and currencies.

A shopper closed the announcement bar and no longer sees my new messages.

Closing the bar is saved in their browser. For an important announcement, replace the section with a new one. See Announcement bar.

Products and collections

How do I show color swatches?

Connect your products' "Color" option to the Color category metafield and set a swatch for each value. See Color swatches.

Where do I create collection filters?

In the Search & Discovery app. The theme only controls how they're displayed. See Collection filters.

The "Complementary products" section doesn't appear.

It only shows complementary products defined in Search & Discovery, and hides itself when there are none. See Product recommendations.

The text "Composition and care..." appears on all my products.

These are the product template's sample collapsible rows. Edit or delete them in the Products template. See Product page.

Is there a "New" badge?

No. Cards show "Sold out" and "Sale". To highlight new products, use a "New arrivals" collection and a featured collection.

How do I show a size guide?

Add a Drawer block to the buy box, titled "Size guide". For a different guide per product type, connect its text to a metafield or use alternate templates.

Cart

How do I switch from the cart drawer to the cart page?

Theme settingsCartCart type. See Cart.

Where do customers enter a discount code?

At Shopify checkout. The theme's cart doesn't have a code field.

How do I change "Complimentary delivery" and the other cart promises?

Use Edit default theme content, or hide them with Show service promises in the Cart section. See Service promises.

Why doesn't the cart drawer show the order note or Apple Pay?

Those are reserved for the fuller cart page. The drawer sticks to the essentials and offers a View cart link.

Languages

Is Maison translated into French?

Yes: the storefront and theme editor are fully available in English and French. For other languages, use Translate & Adapt. See Languages and currencies.

Support

Do you offer custom work?

Support covers using the theme and fixing bugs. For customizations, hire a Shopify Partner. See Support policy.

How do I contact support?

See Contact support. We reply within two business days.